Front of House/ Pateint Coordinator

• Role Receptionist
• Contract Type Full Time
• Setting Referral / Specialist Practice
• Funding Private
• Employer / Organisation Independent Owner

Front of House / Patient Coordinator: New Life Teeth Belfast

Essential Criteria:

• Proven work experience as a Front of House / Patient Coordinator or similar role within dentistry/dental field.
• Superb verbal and written communication skills to share updates with patients and other medical staff.
• Computer skills and proficiency in Microsoft Office.
• Strong analytical thinking and the ability to handle multiple tasks concurrently.
• Excellent customer service skills to provide ongoing support for patients and their families.

Not essential but advantageous:

• Relevant training and/or certifications as a Patient Coordinator

Responsibilities include:

• Replying to patient enquires via email and phone.
• Supporting the clinical team.
• Supporting Front of House team and Treatment Coordinators.
• Communicating effectively & efficiently with new and existing patients.
• Providing support to patients throughout their patient journey.
• Managing diary appointments and treatment plans.
• General administrative duties.
• Dealing with post and deliveries.
• Building and maintaining strong relationships with local practices and GDP referrers.
• Coordinating meetings, clinical events and open evenings.

This is a general overview of the role and responsibilities of a Patient Coordinator. This not an exhaustive list and other duties and responsibilities may be added once adequate training is provided.

Immediate start available

Starting salary: @ £12.00 per hour upwards (depending on experience and qualifications)

Job Type: Full-time

Benefits:

• Company events
• Employee discount
• Sick pay

Schedule:

• Monday to Friday (8-5)
• Alternate weekends (9am-1pm)

Job Type: Full-time

Salary: £22,100.00-£26,000.00 per year

Benefits:

• Bereavement leave
• Company events
• Company pension
• Sick pay